When Amazon steps into a market, change is inevitable — and the auto retail industry is now bracing for this exact seismic shift. Amazon has already disrupted the aftermarket auto parts industry and has also offered vehicle research tools, including vehicle detail pages and digital showrooms, for a number of years to support today's car buyers. Following consistent consumer requests for a “buy box,” Amazon recently decided to support the purchase of new vehicles on its Amazon Autos platform, according to Matt Nuffort, Director of Amazon Autos. However, Amazon Autos is still in beta with Hyundai as its sole OEM partner.
What exactly does this mean for the traditional dealership car-buying model? Purchases are still being made through the dealer, only much of the process is being completed on Amazon. While some vehicles can be purchased directly from Amazon’s website, other vehicle listings require a visit to the dealer's website. As for test drives and vehicle pickup, this can only be done at the physical dealership. Despite this basic primer on Amazon car buying, many unanswered questions remain. Here are a few of the big ones:
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Topics:
Dealers,
Vehicle Shopping,
Digital Retailing
There’s nothing like the smell of a brand-new car, but with the average cost of new vehicles now sitting at ~$50K, many consumers have opted for used vehicles as an alternative in recent years. New vehicle prices have spiked since the COVID-19 pandemic, with average transaction prices remaining nearly $11k higher than pre-pandemic back when average transaction prices for new vehicles were ~$37k. In this article, we will discuss some of the key drivers behind increased vehicle prices, how it has impacted the auto industry, and why a comprehensive vehicle data solution is even more important for the automotive businesses impacted.
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Topics:
Automotive Data,
Dealers,
Vehicle Shopping
Digital retailing has been a hot topic in the auto industry for quite some time now, especially during the height of the pandemic where many dealers were nudged to move vehicle sales online. I had written a roundup (view here) a little over a year ago about how to improve the car buying experience in a changing economy, which was largely centered around the idea of consumers looking for an end-to-end digital buying experience.
While the world seems to be getting back to normal, or a “new normal,” digital retailing is here to stay. And though the majority of vehicle purchases still involve a trip to the dealership for several steps in the buying process, 86% of shoppers (according to a recent Cox Automotive study) still want the save time spent at the dealership with the ability to complete as many steps online as they desire.
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Topics:
Dealers,
Digital Retailing
In a previous article, we discussed how businesses can leverage a commercial VIN decoding solution to identify vehicle specs by VIN, as well as which specs are often included. In this article, we are going to dive into which businesses benefit from this functionality. The short answer is just about any industry that has anything to do with vehicles, their maintenance, financing, insurance, or transportation. Here’s a deeper dive into some of the most popular use cases for vehicle specs identification by VIN:
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Topics:
Logistics,
VIN,
Parts & Services,
Insurance,
Vehicle Equipment,
Dealers,
Fleet Management,
Risk Management
Vehicle subscription services started to surface in 2017 and are now available through a few manufacturers, some dealers, and several third parties including startups and vehicle rental companies. Given the diversity of businesses and level of variability in their business models, understanding how vehicle subscription services work requires a good deal of research.
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Topics:
Dealers,
Vehicle Shopping,
Fleet Management
Today’s automotive landscape is much different than 20 years ago, with the average life of a vehicle at a record high of 11.8 years. Automotive manufacturers across the board are building high-quality, longer-lasting vehicles, provided the owner keeps up with maintenance.
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Topics:
Automotive Data,
Parts & Services,
Insurance,
Dealers
We are living in a strange time right with a pandemic (COVID-19) that has greatly affected people worldwide and shuttered economies. Millions of people in the United States are out of work (hundreds of millions worldwide) and many businesses have had no choice but to furlough or lay off their employees, or even worse, close their doors permanently.
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Topics:
Parts & Services,
Insurance,
Automotive,
Dealers,
Fleet Management
As a dealership vendor, it should come as no surprise that dealerships see the largest profit margins from their fixed operations department. In fact, you’ve probably had your hand in the creation of content around this topic on some level, whether it be a comprehensive study or articles on your blog.
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Topics:
Automotive Data,
Dealers,
Service Data
Last month, Jake Maki, our Vice President & General Manager, joined DealerRefresh for their weekly RefreshFriday Facebook Live stream to provide some insight into some of the key challenges vendors face when working with vehicle data. Learn why vehicle data is so complex and how DataOne works to make it more consumable for our end users.
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Topics:
Automotive Data,
VIN,
Dealers
A couple of months ago we published a blog round up article on SEO tips and tricks for dealerships and thought it would be helpful to follow up with another roundup for paid advertising. Your dealership is likely already doing some paid advertising, whether through search engine marketing (SEM), display advertising, classified listings, or even social media sponsored content.
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Topics:
Dealers,
Roundup