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7 Expert Tactics for Increasing Your Dealership’s Service Revenue


“Fixed ops departments account for the bulk of dealership’s profits.” Sound familiar? How about, “A healthy and profitable fixed ops department means a healthy dealership.” You’ve heard it all before. Yet, growing your service clientele, let alone retaining your existing clientele, is easier said than done.

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Topics: Parts & Services, Automotive Technology, Dealers


It’s Not Only Hip but It’s Smart to Welcome Disruptors in the Service Industry


Imagine a future where, with the push of a button, your customers could summon a mechanic right to their own driveway or even forecast an impending vehicle failure with a tiny implant into their engines brain. In our rapidly evolving, tech-transformative universe these possibilities are not only on the horizon of the automotive world, they have arrived on the doorstep.

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Topics: Mobile, Parts & Services, Automotive Technology, Roadside Assistance


How to Be a Successful Mobile Auto Repair Business


Have you ever thought about starting a mobile auto repair business? Or as a vehicle owner, have you thought about how convenient it would be for mechanics to perform vehicle services right at your home?

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Topics: Mobile, Parts & Services


5 Reasons Why a Basic VIN Decoder Won't Cut It for Your Auto Service Business


Every vehicle service business needs a VIN decoding solution. Whether you are a dealer service department, independent garage, or auto body shop, the ability to identify vehicle details, specs, and compatible parts is necessary for an effective and efficient business. There are several VIN decoders to choose from, however, some are far more basic than others. 

Though it may be tempting to choose the less expensive, or free, VIN decoding option, keep in mind that there may be a reason why it's so inexpensive. In this article, we've highlighted five reasons why a basic VIN decoder simply will not cut it for your auto service business and will leave you needing more.  

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Topics: VIN, Parts & Services, 3rd Party Mapping


Identify Vehicle Specs by VIN Decoding


This post has been republished with updates since its original publish date in July 2013

Identifying vehicle specifications is necessary for many businesses in the automotive and allied industries. Some of these specifications might include vehicle weights, dimensions, MSRP, or certain features of a given vehicle. However, scanning through OEM websites, dealer websites, vehicle manuals, or various other resources often involve more effort than time allows.

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Topics: Logistics, VIN, Parts & Services, Vehicle Equipment


The Effect of "Mobilegeddon" on the Automotive Industry


Mobile devices are becoming a standard means of browsing the internet, researching products and services, and making purchases online. According to Global Web Index, 80 percent of internet users own a smartphone and 47 percent own a tablet. With these kinds of statistics, you better believe that your website is receiving a significant amount of its traffic from mobile users - unless you fell subject to the latest Google algorithm update last week. 

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Topics: Mobile, Vehicle, Parts & Services, Insurance, Automotive, Dealers


Using Vehicle Data to Increase Parts and Service Sales


Wikipedia defines a "car dealership" as a business that sells new or used cars at the retail level.  If you asked most people who own or work for dealerships, or even consumers, to define what dealerships do, the majority would start by saying "They sell cars".  It is the selling of new and used vehicles that defines a dealership and is it greatest source of revenue.  Most of the effort put forth by the business is to capture vehicle sales, and with good cause. 

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Topics: Parts & Services